If you've lost your password just click the "Forgot your password?" link on the My Account login page. Enter the e-mail address associated with your account and we will send e-mail you a new password. If you don't receive that e-mail within a few minutes, please contact with us by contact ticket form.

An account allows easy access to information regarding the orders you've placed. Log in with your e-mail address and password to view tracking information, order status, order history, or edit and store shipping information.

Log into your account page. Clicking on the "My Account" link will take you to a list of your past orders and their status.

If you want to delete your account, please leave a ticket for this issue. Our team will delete your account as your request.

The payment method cannot be changed once the order has been submitted. You can place a new order and select your preferred payment method again.

Never. Even if a transaction is suspicious, the funds will be returned to the sender.

Its mean our payment teams are working on your payments to receive at receiver areas.

Submit the correct payment information once again. Make sure to add a comment with your new payment details to explain the reason.

Minumum payment requirement is $500 for bank wire transactions.

You can select which payment method do you want to use on your order at "Currency" drop-down menu.

You can either take your funds back, or follow the manager directions to fix your payment and submit it to your order again. For bank wires, the funds will usually be sent back to your account if the transaction did not come through for whatever reason. If you have questions about your payment please contact our Billing Department by creating a ticket.

Your order status will be updated to paid/processing. With Bank Wire we will update your Payment Order to Accepted.

There can be many reasons why your payment did not come through. The manager will make a comment to your cancelled payment so you can read it and fix the issue. This comment will be available in your order details in your account page. It will be also sent to your email address. If you have questions about your payment please contact our Billing Department by creating a ticket.

Please allow 3-4 business days to process your payment and an addiontioal 2-3 days for processing of shipment. If you have any questions or concerns, please create a ticket and contact our Billing Department.

Please register at our website. Start placing your order. Depending on the payment method you select during checkout, the website will provide you with complete payment instructions for the payment method you chose. The payment directions will be shown on the screen, sent to your email address and saved in your order details in your account page.Note: The Bank Wire payment instructions will show up after you start the process of adding funds to your Wallet in My Wallet menu in your account page. A new Payment Order will be created and saved in My Wallet. It will contain all the necessary Bank Wire directions.

PMROIDS accept to pay via Bitcoin, Etheruem, Litecoin, Western Union, Money Gram, Bank Wire and we have accept Credit Card as payment options zelle payment and paybis If there is anything you have questions about concerning this, please don't hesitate to contact our billing department and we will gladly assist you.

After you place your order online you should receive a detailed order confirmation e-mail. If you don’t receive that e-mail within a few minutes, please check your junk mail folder or spam folder. Some e-mail programs may mistakenly misroute your confirmation e-mail. We recommend that you add PMROIDS as a safe sender to ensure proper e-mail delivery. Please contact our customer care department in case you still do not receive order confirmation emails.

PMROIDS inventory is real-time. So any item you see on the site is in stock. In the rare instance that you order an item and we discover an inventory error, we will contact you immediately and review your options. You will not be charged for any item until it ships from our warehouse.

You will receive a confirmation email once your order has been shipped. The tracking information will be available in the order details in your account page. If you have not received a shipping confirmation email, please check your Junk Mail, as it may have been received there.For domestic orders, please allow 2-3 business days from the date of shipment for your parcel to arrive.For international orders, please allow 12-18 business days from the date of shipment for your parcel to arrive. Business days do not include weekends or national public holidays.

It is only possible to make a change to your order within 1 hour of placing it. You must immediately contact our customer care department (within the hour). All orders are processed and shipped extremely quickly, so changes can only be made if the order payment has not been processed. We reserve the right to deny a change to your order, in the event that there is not sufficient stock to fulfill your request.

If the payment information has not been submitted to your order, you can delete the order in your account page. If you paid the order and submitted the payment information, you must immediately contact our customer care department. We reserve the right to deny a change to your order, in the event that the payment has already been processed or it is too late to return the package from our shipping agency.

When you log into your PMROIDS account you’ll be able to view any current and prior orders. Each order will include a current status.

We ship all orders within 2-3 days of funds being picked up. We do not ship on weekends or holidays. Please allow 3-4 days to process your payment (excluding Sundays).

After you place your order online you should receive a detailed order confirmation e-mail. If you don’t receive that e-mail within a few minutes, please check your junk mail folder or spam folder. Some e-mail programs may mistakenly misroute your confirmation e-mail. We recommend that you add PMROIDS.CC as a safe sender to ensure proper e-mail delivery. Please contact our customer care department in case you still do not receive order confirmation emails.

After you place your order, a confirmation email will be sent to your email address. The order will be also visible in your account page. If you do not receive a confirmation email or your order is not visible in your account page, please write to our customer care department.

There are no minimum or maximum order quantities for any product. You may wish to place a small order first, to check our products and service.

As long as you are logged into PMROIDS, your items will stay in your cart until you check out. Keeping items in your cart do not guarantee they will still be available at discount prices.

Depending on where you live, the shipping company may be slow at updating or it won't update until it clears the customs in your country.

Allow it 4-6 weeks before asking us to reship. Many times we have seen them suddenly move and be delivered.

On occasion we may be out of stock on an item. When this happens we may substitute a product that is the same and ship it to you. We will contact you immediately and review your options. You can help by giving instructions on dealing with back-orders by contacting Customer Service Center at any time. You will not be charged for any item until it ships from our warehouse.

Depending on what you ordered, your order may be shipped in more than one package and from different locations/countries. Parts of your order may be shipped with a different package number but always under the same Order ID. The packages may not arrive on the same day. You can always check if the order was shipped in multiple packages in your account page.

We ship from many locations in different packages. Please allow us time to fully update your order status.

If you do not receive your order within the expected time frame, create a new Ticket and contact our Customer Service Center. We will work hard to figure out what caused the delay and get your order to you quick.

On occasion, some items in our store may be temporarily out of stock. If you have ordered multiple items with different availability, we will ship in-stock items immediately and hold the balance of your order. Backordered items will ship as soon as they are available. Splitting up your order will in no way increase the cost of shipping to you. You can help by giving instructions on dealing with back-orders by contacting Customer Service Center at any time.

Once an order has shipped out, we will update your account with tracking number within 2-3 business days. Just log into your account using your email address and password, then click on your order number in your order history. The tracking number will appear under the Tracking column. Visit your country Postal Service website to track your shipment.

It almost always says that right up until the package gets delivered to your door or at least clears the customs. Allow your regular mail package up to 2-3 weeks and if the status does not change contact our Customer Support. If the package was shipped Express and you still did not receive it within 1 week from the shipping date please contact the Customer Support as well.

Depending on the shipping options that you have chosen, your delivery day will fall into one of these categories: • Regular/Registered Airmail - $25 (Delivery time 21 days. Signature may be required. Delivery confirmation number available) • EMS - $90 (with tracking number, signature required, delivery time 8-10 days)

Unfortunately, we are not able to change the shipping address on orders once they've been transmitted to the fulfillment center. We strongly recommend you double check your order information before submitting the order. Any mistake may cause the non-delivery of the product (since the package can't be returned to sender) and will be at the expense of the customer.

If you paid the order and submitted the payment information, you must immediately contact our customer care department. We reserve the right to deny a change to your order, in the event that the payment has already been processed or it is too late to return the package from our shipping agent.

You can add your new address on your account and you can choose it once you place new order.

Depending on what you ordered, your order may be shipped in more than one package and from different locations/countries. Parts of your order may be shipped with a different package number but always under the same Order ID. The packages may not arrive on the same day. You can always check if the order was shipped in multiple packages in your account page.

Yes. Most of our shipments contain valuable items and require a signature upon delivery. If you will not be home to accept delivery of your product, consider shipping your product where someone you trust will be able to sign for your package. For your convenience, you may prefer to have your order delivered to your office address. If you choose this option, please include the name of your business in the address. Please note, if you choose this option, goods may be left with reception or the Mail Room.

We can ship to all P.O. Boxes with no problem

We ship all orders within 2-3 days of funds being picked up. We do not ship on weekends or holidays. Please allow 1-2 days to process your payment (excluding Sundays). Delivery times and shipping costs will vary based on the method of shipment you choose. When you check out, you will be prompted to choose a shipping method. Your shipping charges will be automatically calculated during checkout prior to the completion of your order.

All our packages are carefully and discretely wrapped, not to give any indication as to the contents inside.

PMROIDS offers several shipping options: • Regular/Registered Airmail - $25 (Delivery time 21 days. Signature may be required. Delivery confirmation number available) • EMS - $90 (with tracking number, signature required, delivery time 8-10 days) All business days.

Depending where you are located, and which product you are ordering, we will ship your medication from one of our worldwide facilities. We ship most of our medications from India and Europe.

Please wait at least 4 weeks, from the ship date, before contacting us about non-arrival of an order. If the order has been detained and confiscated by foreign customs please contact us, using PMROIDS.CC, and submit a ticket. Please attach a photo copy of the letter and its envelope. Please have your package ID printed legibly, on top of the text. Once provided a review for reshipment will be made.

If you have received a customs letter, we will require proof. Please submit a ticket at PMROIDS.CC and attach a clear, readable photo of the letter and its envelope, with your package ID printed legibly, on top of the text. A scanned copy is not sufficient.

We have a strict no-reship policy with any high risk countries. This includes, but not limited to, Africa; APO/FPO; Australia; Brazil; Canada; New Zealand; If you are unclear of your country’s risk status, please contact us and submit a ticket at PMROIDS.cc . These terms must be agreed upon, in checkout, to place your order. Important Note; If you have EU citizen address, we can give 100% delivery insurance for Europe Shipping Line brands.

Please send us a ticket and we will investigate the issue promptly.

The post office will usually keep your package for 2-3 weeks before they return it to sender. Make sure to contact the post office with your tracking number to schedule redelivery or pick up the package in person.

No you can not return any packages to our shippers, for more questions do not hesitate to create at ticket

If you are not happy with our service, and if we couldnot handle your original order. We are happy to refund ur funds in 7 business days after investigation.

Tracking number status will not tell you if it has been seized. Allow your package 2-3 weeks (about one week for Express package) from the shipping date and if the tracking number status does not change contact our Customer Support.

If for some reason your order did not show up, we can send another package at your request. We will ask you to first allow 4-6 weeks (and 1 week for Express package) from the day the order was shipped. If after those 4-6 weeks, you have not received the package, or if you received notification by Customs that your package was on hold or returned to sender, please send us a ticket and we will take care of your request promptly.

If something goes wrong with the shipment we will resend another package at your request. Please submit a ticket if you wish to request one.

We do our best to package products as securely and carefully as possible to prevent possible damage. However, in rare occurrences, unusually rough handling by postal services can cause problems. If you receive a product that is unusable due to damage, please take a clear picture of the damaged, send it to us and we will replace the damaged item.